<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: What Would You Do? A Case of Rude Behavior Online-</title>
	<atom:link href="http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/</link>
	<description>Just another WordPress site</description>
	<lastBuildDate>Wed, 09 May 2012 20:20:38 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=</generator>
	<item>
		<title>By: Louise Cloutier</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-906</link>
		<dc:creator>Louise Cloutier</dc:creator>
		<pubDate>Sat, 05 Sep 2009 15:58:09 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-906</guid>
		<description>I&#039;m a very new --albeit enthusiastic-- student of web marketing, and this is one of the BEST lessons I&#039;ve seen so far on building online reputation.

I totally agree that putting it up for discussion and admitting that you don&#039;t have all the answers was a savvy move. If you had written a blog simply announcing what you did without opening it up to discussion that would have loosened the social ties instead of strengthening them. Even if you&#039;d decided on your own, then opened it up for discussion simply to &quot;educate us&quot;, that would been less savvy than what you did. As I understand it, that would have been Old School.

Not being open to our input tells us that our ideas and opinions are less valuable than your own. It sets you up as an Omniscient Authority.

That distances and belittles people, and it discourages them from communicating with you. Instead, you did a very savvy thing. You let us know that we all have something valuable to say. You affirmed the value of this discussion, and that can only engage us more, make us want to contribute more.

You also let us know you are human, which increases the warmth of the communication. Speaking for myself, that makes me want to make sure you&#039;re protected from moochers and critics --thereby enlisting us in promoting you, so you don&#039;t have to do it yourself. You presented the story in a classy way, with no drama or complaining, so you definitely have my respect. A beautiful balance of professionalism and warm, effective community- building.

And yes, I agree --even if you didn&#039;t do this on purpose-- this is a great way to remind us all about your book :)</description>
		<content:encoded><![CDATA[<p>I&#8217;m a very new &#8211;albeit enthusiastic&#8211; student of web marketing, and this is one of the BEST lessons I&#8217;ve seen so far on building online reputation.</p>
<p>I totally agree that putting it up for discussion and admitting that you don&#8217;t have all the answers was a savvy move. If you had written a blog simply announcing what you did without opening it up to discussion that would have loosened the social ties instead of strengthening them. Even if you&#8217;d decided on your own, then opened it up for discussion simply to &#8220;educate us&#8221;, that would been less savvy than what you did. As I understand it, that would have been Old School.</p>
<p>Not being open to our input tells us that our ideas and opinions are less valuable than your own. It sets you up as an Omniscient Authority.</p>
<p>That distances and belittles people, and it discourages them from communicating with you. Instead, you did a very savvy thing. You let us know that we all have something valuable to say. You affirmed the value of this discussion, and that can only engage us more, make us want to contribute more.</p>
<p>You also let us know you are human, which increases the warmth of the communication. Speaking for myself, that makes me want to make sure you&#8217;re protected from moochers and critics &#8211;thereby enlisting us in promoting you, so you don&#8217;t have to do it yourself. You presented the story in a classy way, with no drama or complaining, so you definitely have my respect. A beautiful balance of professionalism and warm, effective community- building.</p>
<p>And yes, I agree &#8211;even if you didn&#8217;t do this on purpose&#8211; this is a great way to remind us all about your book <img src='http://www.marketingzen.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: sido</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-905</link>
		<dc:creator>sido</dc:creator>
		<pubDate>Fri, 29 May 2009 00:01:45 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-905</guid>
		<description>just two words of well done to have put it out there simply. It&#039;s an issue all have to deal with sooner or later, alas, in personal as well as business mail. Instinct reigns best and when in doubt, impeccable courtesy in your reply, which can give as good or better back hand slam back, as hooking into the drama, which leaves you the loser no matter how..the french figured this out a few centuries ago...why they are known as the world&#039;s best diplomats.
Hat&#039;s off!</description>
		<content:encoded><![CDATA[<p>just two words of well done to have put it out there simply. It&#8217;s an issue all have to deal with sooner or later, alas, in personal as well as business mail. Instinct reigns best and when in doubt, impeccable courtesy in your reply, which can give as good or better back hand slam back, as hooking into the drama, which leaves you the loser no matter how..the french figured this out a few centuries ago&#8230;why they are known as the world&#8217;s best diplomats.<br />
Hat&#8217;s off!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jee</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-904</link>
		<dc:creator>Jee</dc:creator>
		<pubDate>Fri, 22 May 2009 07:30:32 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-904</guid>
		<description>I assure you you are not mistaken to react to such rude behavior and you are NOT being &quot;petty&quot; by truly wanting the reality of others to reinforce your reasons. It&#039;s true, most of time, online disrespect runs rampant because people that can make a difference choose to turn a blind eye to the problem without realizing that that is as equally a part of the problem--or as you put it &quot;not discussed in a healthy manner&quot;; they just IGNORE the problem and expect that the issue will disappear as a whole. For everyone who understands the real issue, we appreciate your concern and willingness to act on it--and you are not alone!</description>
		<content:encoded><![CDATA[<p>I assure you you are not mistaken to react to such rude behavior and you are NOT being &#8220;petty&#8221; by truly wanting the reality of others to reinforce your reasons. It&#8217;s true, most of time, online disrespect runs rampant because people that can make a difference choose to turn a blind eye to the problem without realizing that that is as equally a part of the problem&#8211;or as you put it &#8220;not discussed in a healthy manner&#8221;; they just IGNORE the problem and expect that the issue will disappear as a whole. For everyone who understands the real issue, we appreciate your concern and willingness to act on it&#8211;and you are not alone!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Julie</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-902</link>
		<dc:creator>Julie</dc:creator>
		<pubDate>Wed, 01 Apr 2009 14:46:16 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-902</guid>
		<description>In any good trade of goods, services or information, you must give equal to what you expect to get.

Now if this email was written by a reviewer at the NYT for example, that would be a wise investment to give to them.

The author of the asking provided you with what publication credentials that were of what value?

None.

None gets None.

You did fine, smart move.

&quot;Qualified Traffic&quot; is the phrase that comes to mind.</description>
		<content:encoded><![CDATA[<p>In any good trade of goods, services or information, you must give equal to what you expect to get.</p>
<p>Now if this email was written by a reviewer at the NYT for example, that would be a wise investment to give to them.</p>
<p>The author of the asking provided you with what publication credentials that were of what value?</p>
<p>None.</p>
<p>None gets None.</p>
<p>You did fine, smart move.</p>
<p>&#8220;Qualified Traffic&#8221; is the phrase that comes to mind.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Shama Hyder</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-903</link>
		<dc:creator>Shama Hyder</dc:creator>
		<pubDate>Tue, 31 Mar 2009 16:33:03 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-903</guid>
		<description>Hi Krishna,

lol. Very cute. Thanks-</description>
		<content:encoded><![CDATA[<p>Hi Krishna,</p>
<p>lol. Very cute. Thanks-</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: krishna</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-899</link>
		<dc:creator>krishna</dc:creator>
		<pubDate>Tue, 31 Mar 2009 14:30:29 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-899</guid>
		<description>I don&#039;t think you need to worry much about these kind of people who behave in a unprofessional manner. After all we are professionals :).

&quot;Our site is a solid PR 4 site focused. A backlink from us is worth about four times the price of your book.&quot;

I think we can complaint about this statement to Google to take some action against them on their display in Google SERP&#039;s ...hehe :D</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think you need to worry much about these kind of people who behave in a unprofessional manner. After all we are professionals <img src='http://www.marketingzen.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> .</p>
<p>&#8220;Our site is a solid PR 4 site focused. A backlink from us is worth about four times the price of your book.&#8221;</p>
<p>I think we can complaint about this statement to Google to take some action against them on their display in Google SERP&#8217;s &#8230;hehe <img src='http://www.marketingzen.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Stephanie</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-901</link>
		<dc:creator>Stephanie</dc:creator>
		<pubDate>Mon, 30 Mar 2009 04:10:40 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-901</guid>
		<description>Very unprofessional, almost child-like response. I question whether he is legit. He doesn&#039;t deserve a second response from you.</description>
		<content:encoded><![CDATA[<p>Very unprofessional, almost child-like response. I question whether he is legit. He doesn&#8217;t deserve a second response from you.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Dave Kaminski</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-900</link>
		<dc:creator>Dave Kaminski</dc:creator>
		<pubDate>Sat, 28 Mar 2009 14:18:14 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-900</guid>
		<description>Hey Shama,

Your response to his email was 100% correct...as was your non-response to his follow-up.

I call these people energy vampires.  They just want someone...anyone...to &quot;play catch with&quot;.  And when you decline, they get angry, pout and try to egg you into giving them what they want.

Ironically, this is proof you&#039;re successful at what you do.  That&#039;s the only time these critics will show up...when you have achieved something they cannot.

Or as the saying goes, critics are people who hide in the hills until the battle is over and then come down to shoot the wounded.

Harsh, but often nonetheless true.</description>
		<content:encoded><![CDATA[<p>Hey Shama,</p>
<p>Your response to his email was 100% correct&#8230;as was your non-response to his follow-up.</p>
<p>I call these people energy vampires.  They just want someone&#8230;anyone&#8230;to &#8220;play catch with&#8221;.  And when you decline, they get angry, pout and try to egg you into giving them what they want.</p>
<p>Ironically, this is proof you&#8217;re successful at what you do.  That&#8217;s the only time these critics will show up&#8230;when you have achieved something they cannot.</p>
<p>Or as the saying goes, critics are people who hide in the hills until the battle is over and then come down to shoot the wounded.</p>
<p>Harsh, but often nonetheless true.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Shama Hyder</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-893</link>
		<dc:creator>Shama Hyder</dc:creator>
		<pubDate>Fri, 27 Mar 2009 23:25:54 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-893</guid>
		<description>Hi Brian,

BC picks up blog posts from here.

My intention was definitely to bring light to this situation- which happens often online. And, to start a real conversation around it.

This being a professional blog serves as the ideal platform for this type of discourse.

I wasn&#039;t planning on responding to the email, but was genuinely curious as to what people felt was the right course of action. Often these events go hidden, and no one talks about them.

This post wasn&#039;t so much about me asking for help, but to leverage the situation to spark a meaningful conversation. What is the right course of action when things like this occur? I do have my opinions-but I am curious and respect other opinions.</description>
		<content:encoded><![CDATA[<p>Hi Brian,</p>
<p>BC picks up blog posts from here.</p>
<p>My intention was definitely to bring light to this situation- which happens often online. And, to start a real conversation around it.</p>
<p>This being a professional blog serves as the ideal platform for this type of discourse.</p>
<p>I wasn&#8217;t planning on responding to the email, but was genuinely curious as to what people felt was the right course of action. Often these events go hidden, and no one talks about them.</p>
<p>This post wasn&#8217;t so much about me asking for help, but to leverage the situation to spark a meaningful conversation. What is the right course of action when things like this occur? I do have my opinions-but I am curious and respect other opinions.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Brian</title>
		<link>http://www.marketingzen.com/what-would-you-do-a-case-of-rude-behavior-online/#comment-898</link>
		<dc:creator>Brian</dc:creator>
		<pubDate>Fri, 27 Mar 2009 18:13:38 +0000</pubDate>
		<guid isPermaLink="false">http://clicktoclient.com/?p=957#comment-898</guid>
		<description>Shama,

I understand where you are coming from and I definitely think it&#039;s an interesting and salient point to discuss. My original comment was meant as more of a constructive criticism on the phrasing and how it comes across.

Love the Shama TV by the way, watching through some of the backlog.</description>
		<content:encoded><![CDATA[<p>Shama,</p>
<p>I understand where you are coming from and I definitely think it&#8217;s an interesting and salient point to discuss. My original comment was meant as more of a constructive criticism on the phrasing and how it comes across.</p>
<p>Love the Shama TV by the way, watching through some of the backlog.</p>
]]></content:encoded>
	</item>
</channel>
</rss>

